Relationship Officer
- 2024-06-10
- N.A
Bachelor degree in Real Estate and property management OR Bachelor of Commerce/Business Administration (Marketing/ Finance/Accounting) OR Bachelor of Hospitality Management (can be qualified) from a recognized institution; • Proficiency in Microsoft office; • Knowledge of current industry trends and changes in applicable regulations; • At least 5 years of work experience in managing commercial property • Interpersonal Skills: Effective communication and relationship-building abilities. • Organizational Skills: Ability to manage multiple tasks and projects efficiently. • Financial Acumen: Understanding of budgeting, accounting, and financial reporting. • Problem-Solving Abilities: Capacity to quickly address and resolve issues as they arise. • Legal Knowledge: Familiarity with property laws and regulations. • Marketing Savvy: Skills in promoting properties and attracting tenants. • Adaptability: Flexibility to handle the diverse challenges of property management. • Ability to be on call 24/7 in case of emergencies and respond within reasonable time.
Job purpose The Property Manager will ensure that there is smooth and efficient running of operations in the plaza by planning and implementing procedures according to the set standards. This involves handling tenant relations, overseeing maintenance, managing contracted service vendors, marketing and filling vacancies of offices, rentals and furnished Airbnb apartments, enforcing leases and regulatory requirements, as guided by ADN. Key Responsibilities: 1. To oversee the daily operations of the property, working with housekeeping team to develop and monitor work schedules, repairs and maintenance logs. 2. To assess cleanliness, safety, maintain aesthetic status of the property at all times, conduct periodic and consistent inspection of the property at all times. 3. To monitor use of consumables and liaise with the procurement for stock replenishments e.g. generator fuel, cleaning materials, etc. 4. To monitor and maintain accurate records of service vendors / essential service contacts/ suppliers on service performance and ensure compliance with OSHA, WIBA, employee safety policy and other applicable codes and regulations. 5. To prepare all the requirements for any audits or inspections. 6. To maintain all required records for building certifications and licenses, as required by regulatory authorities. 7. To maintain professional and positive relationships with agents, tenants, guests, public officials and other relevant persons 8. To review tenant applications and prepare client recommendations in liaison with procurement office, as well as, managing the transition of clients/properties in and out of building and apartments. 9. To coordinate and monitor offices and apartments make-ready procedures. 10. To monitor Airbnb bookings, payments and daily reconciliations and monthly reconciliations for all the rented spaces where payment schedules are on monthly basis as guided by the ADN Finance office. 11. To monitor, update and maintain accurate records for tenants and Airbnb apartment’s occupants in accordance with governing regulations. 12. To prepare and submit weekly, monthly, quarterly and year-end management reports, as required. 13. To report any resident problems, conflicts, and lease violations and maintain proper documentation. 14. In liaison with the legal officer, to take appropriate action in response to any legal notice received in relation to the property. 15. To report emergencies or incidents, complete and submit Incident Reports as needed. 16. To monitor expenditures and ensure compliance with established budget. 17. To drive and support marketing initiatives to ensure full occupancy. 18. To perform any other relevant duty as may be assigned by the immediate supervisor.
Interested candidates who meet the above requirements are encouraged to apply by sending their application package (composed of cover letter, updated CV, National identity card copy and copies of academic & professional certificates) quoting the post applied as the email subject to: Human Resource Manager Archdiocese of Nyeri P.O. BOX 288, Nyeri Via email address: hr@adnyeri.org
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